The level of quality management has recently been said to be deteriorating among top-rated, Japanese manufacturers. The manufacturers seem to have shifted their priorities from achieving high quality to responding to rapid ...

The development of products, especially high technology ones, has relatively not been an important activity in Latin America. The paper will contribute to the service innovation body of knowledge on the sector of Supply ...

This research analyzes the quality of logistics operations in terms of the impact exerted by knowledge management variables; explicitly, knowledge generation, knowledge dissemination, knowledge interpretation and knowledge ...