ICT: Improving processes in rural areas

Abstract

The Information and Communication Technologies (ICT) are the foundation for the Administration to achieve lower costs, streamline processes and provide better service to citizens; but above all they allow you to convert the public sector in a driving agent of economic development and innovation of one country, two key factors in times of crisis. However, there is still a digital divide in rural areas. This article is presented as access and appropriate use of ICT changes the management of municipal processes in rural areas, benefiting taxpayers and the community in general. Under the Draft Social Cohesion, the methodology used and the results obtained are described. This project seeks to improve the management of municipal services to the population through the inclusion of innovations and new technologies, to offer better services to the population.